What just happened? Issues regarding Asus's customer service came to a head last month when Gamers Nexus reported on an outrageously overpriced ROG Ally RMA. In response to widespread consumer ...

Asus has introduced a new customer support initiative called "Drop Zone", allowing users to drop off their laptops for repair at Asus Exclusive Stores without having to visit dedicated service centres ...

(From left) Francis Garcia (Asus marketing head for consumer PC), Polo Deng (Country Manager – Service), Lenny Lin (Business development manager – Gaming PC), Francia Avila (Asus expert series lead), ...