In Part 1 and Part 2, you learned how gaslighting and poor communication are different - by looking at points 1 through 8 in "11 Warning Signs of Gaslighting", along with quotes from an email I ...

In the architecture of organizational performance, strategy defines direction and talent fuels capability. But communication determines whether intent ever becomes impact. It is the connective tissue ...

Patients' lives are being put at risk by poor communication from health care professionals in hospitals worldwide, according to new research my colleagues and I conducted. Our analysis included 46 ...

Healthcare communication costs trust, which is essential for good patient care. That loss of trust also translates to tangible healthcare costs. “During our first conversation, all I could think about ...

The sound of crickets isn’t always a sign of a peaceful night; sometimes, it’s the deafening silence of unasked questions in a virtual meeting, or an email left unread in an overflowing inbox.

In Part 1, you learned four points from my article "11 Warning Signs of Gaslighting," after I received an email asking the difference between gaslighting and poor communication. In Part 2, we continue ...