Industry analyst firm AMR Research has released "The Customer Management Market Sizing Report, 2007-2012," its assessment of the current and future state of the CRM market -- and things are looking ...

The coronavirus has dramatically plunged the world economy into a crisis unlike any other, forcing many businesses to transform into cloud-based operations or risk closing permanently. In fact, 1 in 5 ...

Microsoft Dynamics is a lot of things -- really, a lot-- but it seems more clear than ever that the hook for selling the enterprise package isn't one of its four enterprise resource planning suites ...

Dynamics CRM 2013, the latest release of Microsoft's on-premises customer relationship management (CRM) product, reached general availability today. Partner-hosted versions of Dynamics CRM 2013 are ...

The National University System is replacing the current constituent relationship management (CRM) module of its ERP system with Talisma CRM. The change is intended to provide National with greater ...

Nowadays, CRM (customer relationship management) software solutions are in great demand among companies of all stripes and colors. Big-, medium-, small-sized businesses and nonprofit organizations use ...