I’d be doing you a massive disservice if I didn’t tell you that the one CX metric you must report to your CEO and the rest of your C-suite is not Net Promoter Score (NPS).* It’s also not level of ...
A 2025 Mazda CX-50 Hybrid Premium Plus compact SUV.Benjamin Zhang/Business Insider The Mazda CX-50 Hybrid is the latest entrant to the hyper-competitive compact SUV market. I was impressed by the ...
LEHI, UT / ACCESSWIRE / February 13, 2024 / Platform One, a leading provider of managed solutions for customer experience (CX) enhancement, proudly announces the launch of its latest tool for CX ...
Who wins the compact crossover battle? The compact crossover segment is one of the busiest in the North American auto industry, with nearly every major automaker offering an attractive vehicle. This ...
"The CX-5 is still one of the most fun-to-drive crossovers on the market - particularly with the turbocharged engine's added ...
When Mazda introduced the CX-5 last year, it begged the question: did this mean the CX-7 was history? After all, the two seem to be aimed at similar buyers, and are much alike in some respects, ...
As we step into a new year, financial services organisations are facing a familiar, if increasingly, complex dilemma: how to ...
Launching soon, new AI features by Platform One promise to revolutionize how businesses gather and analyze customer feedback, streamlining the journey towards enhanced customer satisfaction and ...
April Ho-Nishimura, global head of employee and customer experience at onsemi, a NASDAQ100 semiconductor powerhouse, lives and breathes CX and EX. No, she really does. Just look at her title. We've ...
The LG CX combines sharp, vivid colors and the infinite contrast ratio of OLED display technology with LG's fastest TV processor. The 48-inch review unit we received is the smallest OLED TV on the ...
Fear not: There’s no way that’s happening, no matter how much the auto business careens off in such a direction. And make no mistake, the car world has turned upside down. Buick, which may be the ...