Many leaders face difficulties when it comes to getting their teams to communicate and collaborate effectively. Advanced AI ...

A well-designed workload orchestration system helps organizations boost efficiency, automate repetitive tasks, scale quickly and ensure optimal use of both technical and human resources. However, in ...

7 Free Sprint Planning Templates to Improve Workload Accuracy for Scrum Masters Your email has been sent Key takeaways: Using sprint planning templates helps agile teams organize sprints by connecting ...

Capacity’s support automation platform empowers teams to do their best work and deliver valuable customer experiences across channels. With the addition of Denim Social and LumenVox’s products, the ...

ST. LOUIS, Aug. 7, 2025 /PRNewswire/ -- Capacity, the AI-powered support automation platform for Contact Centers, has announced more than $92 million in investments to fuel its expansion. Additionally ...