When I started working with organizations three decades ago, my clients were asking these questions: How can we delight customers, nurture innovation in our services and products, stay ahead of the ...

A while back, I wrote that college students should learn skills in addition to knowledge, and that instructors should be clear about teaching skills such as collaboration, communication, critical ...

The business imperative for prioritizing collaboration across business units and between enterprise users is swiftly becoming paramount. Organizations are more geographically dispersed than ever ...

As organizations pursue digitization, it can be all too easy for technical systems to become fragmented and incapable of interoperation. This can impede innovation and impact the flow of the knowledge ...

Everyone knows: Collaboration is key. Over the last 10 years, we’ve seen a 50% increase in collaborative intensity in the workplace, and 97% of businesses believe technology-enabled workplace ...

Organizations know they need to get their employees collaborating and are making significant investments into collaboration tools to support this effort. But then they're left wondering why people ...

Visual collaboration occurs at every stage of the workflow. It is a series of connected activities, like brainstorming and synthesizing ideas or visualizing customer journeys, that lead businesses ...

As Generation X nears retirement age, and Generations Y and X near their peak earning years, financial advisors are beginning to face a generational shift in their serviceable market. Each generation ...