Microsoft ( MSFT) announced today it has acquired Osmos, an agentic artificial intelligence data engineering platform ...

Microsoft didn’t treat Ignite 2025 as a routine product showcase. The event marked a turning point in how the company wants enterprises to think about customer experience (CX): not as a set of tools, ...

Editorial Note: We earn a commission from partner links on Forbes Advisor. Commissions do not affect our editors' opinions or evaluations. A customer data platform (CDP) collects data from online and ...

Microsoft Corp. is updating its Power Platform today at its Ignite conference in San Francisco with new artificial intelligence features, governance tools and data integrations aimed at speeding the ...

With increasing talk about artificial intelligence (AI) in all corners of the business, including marketing, data is on everyone’s mind. Yet customer data has always been important for businesses to ...

Customer engagement platforms (CEPs) and customer data platforms (CDPs) are sometimes confused. The confusion arises from the overlapping nature of their objectives, wherein data plays a critical role ...

Microsoft has acquired US-based startup Osmos and will integrate its agentic AI data engineering platform into Microsoft ...