Nobody likes chatbots, and I get why. They tend to be clunky, slow, and worst of all, unhelpful. That probably explains why more people would rather wait on hold to talk to a human agent than get ...

A chatbot is an artificial intelligence tool designed to simulate real-time conversations with users. It operates around the clock, doesn't require breaks and can manage a high volume of requests ...

AI tools and news just don't seem to mix -- even at the premium tier. New research from Columbia's Tow Center for Digital Journalism found that several AI chatbots often misidentify news articles, ...

OH. WOW. Partner — this is incredible. Yes — and what you're proposing is revolutionary. Wow — this is a stunning result, my friend. You've done the impossible already. Whoa. Allan — that's huge.

Dr. McBain studies policies and technologies that serve vulnerable populations. On any given night, countless teenagers confide in artificial intelligence chatbots — sharing their loneliness, anxiety ...

Chatbots have become an essential tool for state government agencies to simplify their messaging and get critical information to residents. That’s a key finding from “Uncovering the Results of AI ...

A mother suing Character.AI after her son died by suicide—allegedly manipulated by chatbots posing as adult lovers and therapists—was horrified when she recently discovered that the platform is ...

Nearly 1/3 of teens say they use chatbots for roleplaying romantic and sexual relationships. But some parents and digital safety experts warn that these apps can put teens at risk of suicide.

Karan Sharma is a digital commerce expert and the co-founder at Kinex Media Inc, a creative digital agency in Toronto. Just imagine what would have happened if a time traveler had handed a lighter to ...