In a move that could dampen the tech sector’s unbridled enthusiasm for low-cost outsourcing, Dell said it would stop routing some customer-support requests to call centers in India after customers ...

Computer maker Dell faced a huge security challenge after a cyberattack stole information for approximately 49 million customers. Dell confirmed that the type of information stolen includes people’s ...

Dell Inc. has brought some technical support work back to the U.S. after corporate customers complained about the quality of service they were receiving from workers in other countries, a Dell ...

For tech support, Dell and Lenovo are also a bit higher than before. Only HP has numbers that went down. According to a recent Gartner report, Dell, HP, and Lenovo are the top sellers of personal ...