Many hospitals are struggling to address crowded and inefficient emergency departments. As the ED is the “front door” to the hospital for many patients, it is essential that hospitals have efficient, ...

Cynthia Miceli, RN, a case manager at Legacy Salmon Creek Medical Center in Vancouver, Washington, designed a process – supported by a care collaboration network and emergency department-specific ...

Ms. Peach used Kaizen, a process improvement strategy within lean manufacturing, within her division’s hospitals. Kaizen encompassed a three-day workshop in which front-line workers in the emergency ...