In the dynamic environment of the modern workplace, difficult conversations are inevitable. Whether it's addressing performance issues, navigating conflicts between team members or delivering critical ...

The world has changed dramatically in the near quarter of a century since the first edition of “Difficult Conversations: How to Discuss What Matters Most” appeared. Did people even argue about before ...

Psyching yourself up for a difficult conversation can feel daunting, but transforming those difficult conversations into breakthrough conversations may not be as difficult as you might think. Most of ...

One mayor barrier to success in business and happiness in life is our inclination to avoid conflict—which often means to avoid having a difficult conversation. Learning how to have difficult ...

Difficult conversations at work are inevitable. Our instincts often present two options when it comes to these conversations: a) avoid the conversation and maintain the status quo, or b) have the ...