It can be difficult to find the right words to show you really mean it when you apologize. But there are linguistic cues you can use to get your message across. My recent research suggests that the ...

DEAR ABBY: My boyfriend of four years, "Joey," is a kind and loving person. Recently the father of one of his close childhood friends died. We live a plane ride away, and Joey could not get time off ...

You’ve made a mistake that negatively impacted someone, and you’d like to apologize. How can you provide the best apology? While writing my book, You Don’t Need to Forgive, I discovered that many ...