The next competitive advantage in enterprise software is not more AI but designing experiences that proactively help people ...

AI-powered technologies are transforming the grocery store – from the moment a shopper enters the aisles to the final tap at self-checkout. Connected devices and intelligent systems are not just ...

There’s been a lot of talk about digital experiences failing to engage users effectively. How is Huge’s approach to intelligent experiences different from what we’ve seen before? Typically, digital ...

A guide to what intelligent virtual agents (IVAs) are, how they benefit customer service departments and how businesses are using them today. Finnish telecommunications company Elisa recently replaced ...

PHILADELPHIA--(BUSINESS WIRE)--Phenom, a global AI company, has been named a finalist in The 2024/25 Cloud Awards program in the HR/HRMS Solution category for its Intelligent Talent Experience ...

In my experience leading the AI & Immersive Operations business at Wipro, I’ve witnessed many waves of innovation around customer experience and service support for global retail organizations, but ...

iX Hello offers an out-of-the box solution for businesses to create virtual assistants for countless use cases — from data analysis to rapid language translations to internal self-service chatbots and ...

PHILADELPHIA--(BUSINESS WIRE)--Phenom today announced that a composite organization using its Intelligence Talent Experience platform to hire, develop and retain talent achieved a 449% return on ...

Durham, North Carolina--(Newsfile Corp. - October 10, 2024) - Building on a successful collaboration with RozieAI, which had previously helped modernize Air Canada's contact center, the airline sought ...

Hisense elevates smart homes with ConnectLife's new expanded functionality. Integrating with Google Home, ConnectLife controls all your smart devices, from Hisense appliances to Matter-certified ...

SHANGHAI: 12 Dec. 2024 — J.D. Power and Tongji University Human-Vehicle Relationship (HVR) Lab have jointly released research insights into intelligent vehicle cabins in China in 2024 and have ...