The shift to electronic medical records, mergers that create giant hospital systems, nationwide plans to insure more (or less) people—all of these systemic transformations have been rolled out with ...

Perhaps the best place to open a discussion about critical decision-making would be to mention the three "decision outcome avenues" that CRM identifies. The best accident that we can experience is, of ...

After more than 30 years of utilization, the incident command system (ICS) has become a way of life for most North American fire and rescue agencies. Some departments and members are better at ...

This report describes the initial implementation of pharmacist-performed comprehensive medication management as part of an interdisciplinary care team at an accountable care organization’s primary ...

In my last two posts, we looked at communities of practice and how they can help enterprises become more change-agile. Today I’m going to finish this three-part series of posts on CoPs by sharing some ...

I am just weeks away from completing my second year as editor-in-chief of Supply Chain Management Review. It has been a fast two years—I can say that with certainty. Perhaps that’s because of all of ...

The community of practice (CoP) is an old idea for solving modern problems. In fact, CoPs are a fantastic tool for change management and the learning that goes with it. In this post and my next one, I ...