Optus’s chairman says the telecommunications giant will impose financial penalties and “termination in appropriate cases” ...

Optus, Australia's second-largest telecoms services provider, said on Thursday that an independent review into its September outage found gaps in process, accountability, escalation, and information ...

Optus has confirmed it has paid compensation in cash to customers affected by its nationwide outage in early November, after the telco was widely criticised for offering 200GB of extra data as an ...

The telco’s chairman calls the findings of an independent review into the incident “a sobering read for everyone at Optus”.

It's been a tough couple of years for Optus. Many of those customers say they want to leave. Others are calling for compensation. Some might want to sue. Optus has offered customers some free data to ...

The telecommunication company’s report seeks to absolve management of any responsibility for the fatal events of September 18 ...

Optus's Singaporean parent company, Singtel, has been exposed for paying zero corporate tax in Australia in 2023/2024 financial year, despite pulling in a staggering $8.2billion in the same period.

Telecom giant Optus has agreed to pay a $100 million penalty for selling customers phones and contracts they didn’t want or need, following court action brought by Australia’s consumer watchdog.

Optus has released its Optus Ultra WiFi 5G modem and it's a real powerhouse. If you want huge speeds, modern security, and wide-reaching Wi-Fi in a simple plug-and-play setup then Optus has the device ...

Australian telco Optus has suffered yet another network outage. The carrier's latest outage today (December 3) impacted close to 100,000 customers in Brisbane. A network server failure caused the ...

Millions of Australians were left without a phone or internet connection on Wednesday after the country’s second-largest telecommunications provider experienced an unexplained nationwide outage. The ...

The authors do not work for, consult, own shares in or receive funding from any company or organization that would benefit from this article, and have disclosed no relevant affiliations beyond their ...