We often hear about how cloud is revolutionizing high-profile and highly complex industries. Sometimes it's nice to hear about it being applied to the more mundane ones. Recently while attending ...

State Department officials say they’re trying to set the tone globally on AI usage, as lawmakers question if it’s enough ...

The U.S. Judicial Panel on Multidistrict Litigation sent more than 50 data-breach cases against TransUnion to U.S. Senior District Judge Robert Gettleman in the Northern District of Illinois. Many ...

Salesforce CRM and ServiceNow NOW are two of the most important enterprise cloud software companies, helping large ...

Salesforce introduced the second generation of its Agentforce platform on Tuesday, featuring a library of pre-built skills and workflow integrations. Salesforce said Agentforce 2.0 has enhanced ...

Bank of America Securities analyst Brad Sills maintained a Buy rating on Salesforce, Inc (NYSE:CRM) with a price target of $350 on Monday. In Sills’ January report, the analyst outlined the case for ...

We came across a bullish thesis on Salesforce on Summit Stocks's Substack. As of 1st July, Salesforce's share was trading at $272.69. CRM's trailing and forward P/E were 42.55 and 24.43 respectively ...

Deterministic controls in Agentforce aim to curb unpredictable behavior, but analysts warn the move adds operational burden ...

It took just a little over a month for Salesforce.com to answer Microsoft's charge of patent infringement. On June 24, Salesforce sued Microsoft, making its own claims of patent infringement.

The need to improve customer service and customer experience (CX) has never been more important, especially for the public sector. Government organizations around the world are turning their ...