The story of Silicon Valley has been written by many engineers who got their start at a large tech firm, saw an opportunity to build something better, and started their own company to transform the ...

At some point, every company with usage-based pricing hits a familiar turning point: keep investing in a brittle internal system, or shift to infrastructure that can actually support growth? The ...

When you set up a business, one of your first tasks is deciding how to collect money from your customers. Customers might pay you with cash, credit cards or, if you offer it, an installment plan.

Last year’s multibillion-dollar combinations of Verizon-MCI and AT&T-SBC resulted not only in the two biggest U.S. carriers but also in two monster billing-integration projects. Last year’s ...

In the age of e-commerce and higher customer expectations, billing for goods and services is going through an ongoing transformation. In my experience as CEO of a company that offers billing solutions ...