Lansing, Michigan-based reverse mortgage servicing company Celink this week announced that it earned a high net promoter score (NPS) of 74, which is generally considered an “excellent” rating of ...
BIRMINGHAM, Ala., Dec. 5, 2025 /PRNewswire/ -- Oakworth Capital Bank (Oakworth) continues to demonstrate its unwavering commitment to client trust and satisfaction, consistently achieving Net Promoter ...
FAIRFIELD, N.J.--(BUSINESS WIRE)--11:11 Systems today announced it has been named the Top Vendor NPS: All Cloud by AVANT, a leading distributor of next-generation technology solutions. This ...
Hospitals should include both clinical interactions and nonclinical interactions, such as billing experiences, when considering net promoter scores, said Gary Long, executive vice president and chief ...
Every business is defined by its customers — but it’s not always obvious who an organization’s customers really are. When it comes to VC firms, investors have historically and unsurprisingly viewed ...
Speedy Freight, with its offices across London and the South, has achieved an impressive net promoter score of 85.
Resiliency is an important component for companies to be able to prepare for and respond to the changing world around them. Focusing on the data that a company can control is one way of building ...
A better system for understanding the real value of happy customers by Fred Reichheld, Darci Darnell and Maureen Burns From the Magazine (November–December 2021) On a scale from 0 to 10, how likely ...
RG Newport named top performer by Enterprise Rent-A-Car for world-class customer service, achieving high NPS for repair quality and satisfaction ...
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