Henrico 911 staff bring demonstrations to all 46 of the county’s elementary schools, training roughly 8,000 children on how ...

Learn what to expect when calling 911 and what happens when you call using a non-traditional communication service.

Emergency response is the backbone of public safety. Yet, many 911 systems in state and local government still rely on outdated assumptions that caller locations are always clear and that calls ...

Every Massachusetts 911 operator will learn new call-taking protocols to help them avoid the types of mistakes that slowed emergency responders’ search for a patient who died just a few feet from CHA ...