First steps if your Surface Pro Keyboard or Type Cover doesn't work To try to resolve these issues, you can begin by following the steps below to get the latest updates, detach the …

Disconnect your Surface from any power source and remove the Surface Pro Flex Keyboard. Inspect for any debris, damage, or obstructions that could prevent a proper connection.

If your Surface or Microsoft mouse or keyboard isn’t working, doesn’t appear in the list of Bluetooth devices when you pair the mouse, or you see an error message during pairing, here …

Learn how to fix problems detaching, attaching, or typing with your Surface Book keyboard

Troubleshoot problems you might be having with your mouse or keyboard, or other wireless device in Windows.

To try to resolve these issues, you can begin by following the steps below to boot to UEFI and test touch functionality, reinstall the touchscreen driver, check for Windows and Surface updates, …

This can happen if the keyboard is unplugged from the USB port while a key is held down, or if a laptop or tablet is undocked while a key is held down on a keyboard connected to the dock …

Find support if Windows freezes, stops responding on your Surface, or if your Surface is starting up or running slowly.

Learn how to use your Surface Keyboard, including how to pair it via Bluetooth, customize settings, and check battery status.

Learn how to update your Surface Pro 12-inch Keyboard and Surface Pro 13-inch Flex Keyboard to keep it performing at its best.